Getting help
For advice and information about your human rights and what to do if you are being treated unfairly, contact CRAE's advice service.
Below are some other organisations that may be able to help you sort out a children's rights problem. CRAE accepts no responsibility for the advice or information you receive from other organisations.
Advisory Centre for Education
Free telephone advice on many subjects like exclusion from school, bullying, special educational needs and school admission appeals.
Advisory Centre for Education (ACE), 1c Aberdeen Studios, 22 Highbury Grove, London N5 2DQ
General advice line (Mon-Fri 2-5pm): 0808 800 5793
Exclusion information line (24hr answer phone): 020 7704 9822
Web: www.ace-ed.org.uk
Children’s Legal Centre
Lawyers can give advice on all issues relating to children.
The Children’s Legal Centre, University of Essex, Wivenhoe Park, Colchester, Essex CO4 3SQ
Tel: 01206 873 873Email: clc@essex.ac.uk
Web: www.childrenslegalcentre.com
If you have an education problem, the Children’s Legal Centre’s education legal advice line operates between 9.30am and 5.00pm weekdays. Tel: 0845 456 6811 Email: nel@essex.ac.uk
Children’s Rights Officers and Advocates
Children’s rights officers and advocates for children and young people in contact with social services.
CROA, Suite 5J, North Mill, Bridgefoot, Belper, Derbyshire DE56 1YD
Tel: 01773 820 100Email: info@croa.org.uk
Web: www.croa.org.uk
Connexions Direct
Instant, confidential telephone or online advice on anything that affects teenagers. Between 8am and 2am every day.
Tel: 080 800 13 2 19 Text: 07766 4 13 2 19
Web: www.connexions-direct.com
Howard League for Penal Reform
Campaigns for an end to the use of prison for children and improved treatment of children in the penal system.
Legal advice line for children and young people in custody - call free 0808 801 0308
The Howard League for Penal Reform, 1 Ardleigh Road, London N1 4HS
Tel: 020 7249 7373Email: info@howardleague.org
Web: www.howardleague.org
Liberty
Gives information and advice on all matters of human rights law.
If you have an urgent query, call the LIBERTY ADVICE LINE on 0845 123 2307 during the following hours: Monday and Thursday: 6.30pm to 8.30pm and Wednesday: 12.30pm to 2.30pm.
LIBERTY, 21 Tabard Street, London SE1 4LA
Tel: 020 7403 3888
Web: www.liberty-human-rights.org.uk
NSPCC (National Society for the Prevention of Cruelty to Children)
The UK’s leading charity specialising in child protection and the prevention of cruelty to children. The NSPCC’s core values are based on the UN Convention on the Rights of the Child. ChildLine has joined with the NSPCC to help more children and young people.
General contact details: NSPCC, Weston House, 42 Curtain Road, London, EC2A 3NH
Tel: 020 7825 2500 Web: www.nspcc.org.uk/kidszone
If you need help, you can contact the NSPCC Child Protection Helpline on 0808 800 5000, or contact the free textphone service for people who are deaf or whose hearing is impaired on 0800 056 0566. You can also email help@nspcc.org.uk or look on the website at www.nspcc.org.uk/helpline. You can also contact ChildLine on 0800 1111. Both helplines are free and open 24-hours a day. Whichever helpline you choose you will get expert advice from a trained adviser.
National Youth Advocacy Service
Offers advice, information and support to children and young people on their rights about any matter that affect them.
Offers legal advice for children and young people on family, care, education and immigration.
Young people can call free 0800 616 101 or send a text message to 0777 333 4555 or send an email to help@nyas.net
National Youth Advocacy Service, 99-105 Argyle Street, Birkenhead, Wirral CH41 6AD
Tel: 0151 649 8700Email: info@nyas.net
Web: www.nyas.net
Refugee Council
Offers support and advice to unaccompanied refugee children.
The Refugee Council Panel of Advisers for Unaccompanied Refugee Children, 240-250 Ferndale Road, London SW9 8BB
Advice line: 020 7346 1134 (open from 9.30am to 5.30pm weekdays)
Web: www.refugeecouncil.org.uk
Voice
Offers advice and support to children and young people in care and in custody and to young asylum-seekers.
Head office, London & South East, Unit 4, Pride Court, 80 - 82 White Lion Street, London N1 9PF
Tel: 020 7833 5792Email: info@voiceyp.org
Web: www.vcc-uk.org
